Acceptable Use

2.1 Illegal or stolen goods

• Anything illegal where you or the buyer are.
• Stolen goods, or goods you have no right to sell.
• Counterfeit or fake branded goods, and pirated software or media.
• Fake or forged documents, licences, certificates or identity papers.

2.2 Weapons and dangerous goods

• Firearms, ammunition, explosives and related parts.
• Weapons intended to harm people.
• Hazardous chemicals and other dangerous materials sold without the required authority.

2.3 Drugs and medicines

• Illegal drugs and drug equipment.
• Prescription medicines, and medical products or claims, without the required licence.
• Unsafe supplements, or products that make false health claims.

2.4 Wildlife and protected goods

• Ivory, rhino horn, game meat, and products from protected species.
• Protected plants and animals, or items whose trade is restricted.

2.5 Adult content and exploitation

• Sexual services and pornography.
• Anything that sexualizes or endangers minors.
• Human trafficking, or the sale of people, organs or body parts.

2.6 Scams and deceptive offers

• Fake jobs, loans, grants, visas, travel or study offers.
• Pyramid, Ponzi and get-rich-quick schemes.
• Unlicensed financial, investment, insurance or cryptocurrency offers.
• Goods or property that do not exist, or that you do not control.

2.7 Regulated goods and services

Vehicles, land, rentals, alcohol, tobacco, food, farm inputs, financial products, professional services, security services and similar may be listed only if you meet all legal requirements, including licences, age limits and honest disclosure of ownership.

3.1 Dishonesty

• Pretending to be another person or business.
• Posting fake listings, requests, reviews or prices.
• Hiding defects, or using bait prices you do not honor.
• Asking for deposits or fees for goods you do not intend to supply.

3.2 Harm to people

• Harassing, threatening, defaming or bullying anyone.
• Hate speech, incitement to violence, or graphic violence.
• Continuing to contact someone who has asked you to stop.
• Sharing someone's private information without permission.

3.3 Spam and misuse of details

• Sending bulk or unsolicited messages, or phishing.
• Adding people to groups or marketing lists without permission.
• Collecting, copying, selling or sharing people's details from Scout.
• Contacting people about anything other than what they asked for.

3.4 Misuse of WhatsApp and other networks

• Using Scout in a way that breaks WhatsApp's or another network's rules.
• Using automated tools with Scout's data to post, comment or message at scale.
• Doing anything that risks the Scout number being restricted.

3.5 Technical abuse

• Scraping or copying Scout, or accessing it with automated tools.
• Trying to get into systems or accounts without permission, or testing security without our written consent.
• Getting around limits, or using several accounts to avoid limits, credits or a suspension.
• Distributing malware, overloading the Service, or interfering with how it runs.
• Reverse engineering Scout, or using it to build a competing product.
• Manipulating scores, agents or our AI, including by writing instructions into listings or messages.

3.6 Payments

• Using stolen payment details.
• Making chargebacks in bad faith.
• Laundering money or facilitating illegal gambling.